Microsoft Dynamics CRM Online Upgrade

Thank you for your ongoing support for Microsoft Dynamics CRM Online. An exciting new version of the service based on Microsoft Dynamics CRM 2011 has just been released. This webpage has been designed to help you prepare for the new version and to let you know certain details of the upgrade process.

The upgrade to this new version is included in your current monthly subscription and has been scheduled to take place in the near future. We have communicated the specific date of the upgrade to the CRM Administrator within your organization. Please contact him or her for more information about the timing of the upgrade.

Users

If you are a Microsoft Dynamics CRM Online user and would like to become more familiar with the changes that will affect you with the new version, please see What's New section below.

Administrators

If you are a CRM Administrator for your organization, please feel free to invite your users to visit this page. For more technical information and to learn about the upgrade process, please read our Upgrade Process & Technical Information page.

What's New in Microsoft Dynamics CRM Online?

Learn more about the new version

A 30-day free trial of Microsoft Dynamics CRM Online is available to help you become familiar with the new version. We recommend taking the time to try it out as this is the best way to get a feel for the exciting additions in the new version.

See more new features

Using Guided Processes to Streamline Operations
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook
A New Look: Using Microsoft Dynamics CRM with Microsoft Outlook